For a long time I have been thinking about how it is very easy to misconstrue someone's tone in text (either in an email or via Twitter or other social media) and things wind up being taken the wrong way or in a direction the original author never intended.
I think about this a lot because it has happened to me twice and I decided that, unless I am typing this to myself on my own blog, if something can't be responded to with "AWWWW" "Okay!" or a stupid looking "emoji" (which I am not going to use, ever) that I would just keep my thoughts to myself or tell my husband later.
So let me explain something that I find myself saying and thinking a lot that people have misconstrued and have even said to me "I'm tired of hearing people say this, it is NOT a valid argument" because I think it is. In this day and age it seems (and I credit my husband with a lot of this theory development) everything is black or white, there are no grey areas. If someone enters a store to buy a dress and the store does not have the size they need it is the end of the world and that store immediately becomes THE WORST STORE EVER OF ALL TIME OMG THEY ARE TERRIBLE AND I HATE THEM. A field where this seems to have become particularly rampant is in video games.
Games might have one or two flaws that detract from game play in some way, like a mechanic that is annoying or a bug or a glitch, nothing that is game breaking but it is there. What happens after that is people post on the internet about how this game is now the WORST GAME OF ALL TIME and that the company that made it RUINED VIDEO GAMES. So to these people I often respond "Well if you hate it so much go make your own fucking video game. You plan it, you design it, you code it, you develop the story, you test it for bugs, you market it, you adapt it across 3 different gaming platforms, and do it flawlessly". And then people respond in kind to me that this isn't a valid argument and they are sick of hearing it and things should be criticized blah blah.
I am not saying that criticism is bad, I am not saying that intelligent comments about what people like and dislike are invalid. What I'm saying is summed up by a Condescending Wonka meme that my sister sent me that reads "Oh, you're a customer? Please, enlighten me on how to properly do my job."
When I had a conventional job, I was paid to work 8:30-5 and then I went home to my family and to my life. If you had a crisis after the place closed then it would just have to wait until the next day. Also, I can only hope that awful things happen to people who walk into a place 2 minutes before they close and need 100 things and spend an hour needing them. I am not talking about people who have legitimate needs for things or emergencies, the people who did this where I worked did it constantly and they did it on purpose. Thanks for letting me know that your life is worth more than mine because you are a customer.
People forget that those who make games are doing a job. It is someone's job to write that story, it's their job to code the game, they are paid to do this they don't work for free and they might really really love what they do but it is still their job. Nobody who works ever appreciates when a customer tries to tell them how to do their job, yet consumers do this constantly, especially to those who develop games. People often expect developers and agents and writers to answer their troll-posts on forums or their Tweets IMMEDIATELY and at all hours of the day and night.
So when I say "Go make your own game then!" to people who spout off about how XYZ game company has ruined gaming for everyone everywhere, what I mean is walk a mile in someone's shoes before you jump on the troll-wagon. Game developers are people who perform a very hard job, let's extend them the same courtesies at their jobs that we would want extended to us at ours.